Privacy Policy (UK GDPR)

Your privacy matters: how we collect, use and protect your personal data for nurse-led mobile aesthetic treatments across Stone and nearby towns. Clear rights, transparent choices, simple contact routes.

Contact Our Data Team
Lawful • Transparent • Patient-centred

Reviewed by: PDC Aesthetics data & clinical team • Last updated

Who We Are & How to Reach Us

PDC Aesthetics provides nurse-led, mobile aesthetic treatments in and around Stone, Staffordshire. For privacy questions or to exercise your rights, please contact us via our Contact page or WhatsApp on +44 7368 923639.

Controller: PDC Aesthetics (Stone, Staffordshire, ST15). We are responsible for deciding how and why your data is processed.

Data We Collect

Providing accurate health information is essential to assess suitability and deliver treatments safely.

How We Use Your Data (Purposes)

Our Lawful Basis (UK GDPR)

You may withdraw consent at any time where we rely on it.

How Long We Keep Your Data

We retain clinical records for the period required by law and our insurers (commonly up to 7 years from your last treatment, or longer in specific cases). Financial and booking records are retained for tax and audit. We minimise what we keep and review retention regularly.

Sharing & Processors

We do not sell your data. We may share limited information with:

Where we use processors outside the UK, we rely on appropriate safeguards (see below).

International Transfers

If personal data is transferred outside the UK (e.g., where a cloud provider stores data abroad), we use recognised safeguards such as UK adequacy regulations or standard contractual clauses. You can contact us for details of current safeguards.

How We Protect Your Data

No system is 100% secure, but we take appropriate steps to reduce risk and act promptly if issues arise.

Cookies & Analytics

We use essential cookies for site functionality and Google Analytics to understand how visitors use our website. Analytics provides aggregated, de-identified insights (e.g., pages visited, time on site). You can control cookies in your browser settings and through any consent tools provided on our site.

Disabling non-essential cookies may limit certain features but won’t affect booking by phone or WhatsApp.

Your UK GDPR Rights

We may need to verify your identity before responding. Some rights may be limited by clinical, legal or insurance obligations.

Contact & Complaints

To exercise your rights or ask a question, use our Contact page or message us on WhatsApp.

If you’re unhappy with our response, you can complain to the UK Information Commissioner’s Office (ICO). We always aim to resolve issues directly first.

Changes to This Privacy Notice

We may update this notice to reflect changes in law, guidance or our services. The “Last updated” date at the top shows when it was most recently reviewed.

Ask a Privacy Question

Privacy FAQs

Contact details, booking info, treatment/health information necessary for safe care, consents, payments and basic analytics data (see above for full list).

Consent (health data, photos, marketing), Contract (to provide services), Legal obligation (records/tax) and Legitimate interests (security, improvements).

No data sales. Limited sharing with essential processors (bookings, payments, hosting), pharmacies/suppliers where appropriate, and regulators where legally required.

Contact us via the Contact page or WhatsApp. We’ll respond within statutory timeframes and may require ID verification.

This policy is for general information and does not constitute legal advice.

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